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Refund Policy

Effective Date: July 8th 2025

At SolarisTech LLC, we are committed to delivering high-quality services, training, and compliance solutions. Due to the nature of our work—especially digital products, subscription services, and time-based consulting—all sales are considered final and non-refundable, unless explicitly stated otherwise in a written service agreement.

1. Training Courses and Digital Content

  • All purchases of online training courses, eBooks, certification modules, and digital downloads are non-refundable.

  • If you experience technical difficulties accessing your purchased content, please contact us at [email protected], and we will assist you promptly.

2. Subscription Services

  • Monthly or annual subscriptions to services such as SwiftAction or Nautilux are billed in advance and are non-refundable, including partial months or unused time.

  • Users may cancel subscriptions at any time, and access will remain available through the end of the current billing cycle.

3. Consulting, Inspections, and Custom Services

  • Payments for consulting, audits, inspections, reports, or custom compliance services are non-refundable, including retainers or deposits, unless otherwise agreed in writing.

  • If a cancellation is made with sufficient advance notice (as outlined in your contract), we may offer a credit toward future services at our discretion.

4. Exceptions

Refunds may be issued in rare cases involving:

  • Duplicate charges due to technical error

  • Accidental purchases reported within 24 hours, with no material accessed or services rendered

  • Legal obligation or regulatory requirement

All refund requests must be submitted in writing to [email protected], and will be reviewed within 7 business days.

5. Contact

For questions or concerns regarding your payment or refund eligibility, please contact:

SolarisTech LLC
Email: [email protected]

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