Effective Date: July 8th 20255

SolarisTech LLC (“SolarisTech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, applications, training platforms, or services.

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1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Name, email address, phone number, company name, job title

• Usernames, passwords, or other login credentials

• Billing information (if applicable)

b. Technical Data

• IP address, browser type, operating system

• Device identifiers

• Usage data and analytics from our website, client portal, and learning management systems

c. Course or Platform Data

• Training progress, assessment results, certificate history

• Document uploads and compliance report submissions

d. Communications

• Inquiries, support requests, chat messages, or other interactions with our team

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2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our services, software, and training platforms

• Manage user accounts and access permissions

• Communicate with you regarding your projects, support requests, or compliance services

• Send regulatory updates, service announcements, and marketing materials (you may opt out)

• Maintain internal records and security protocols

• Meet legal, regulatory, or contractual obligations

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3. Legal Bases for Processing

We rely on the following legal bases under applicable laws:

• Your consent

• Contractual necessity

• Compliance with legal obligations

• Legitimate business interests, including product improvement and fraud prevention

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4. Data Sharing and Third Parties

We may share your data with:

• Authorized SolarisTech employees and contractors

• Service providers and platforms we use for hosting, analytics, and secure storage (e.g., AWS, Thinkific, Stripe)

• Regulatory or governmental authorities as required by law

• Business partners or affiliates, only when relevant to your contracted services

We do not sell or rent your personal data.

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5. International Transfers

As a U.S.-based company with global operations, your information may be transferred and stored in countries outside your own. We ensure appropriate safeguards are in place, especially for data transferred from the EU, UK, or other regions with strict data protection laws.

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6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. You may request deletion of your data at any time, subject to retention requirements.

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7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time

• Object to or restrict processing

• Request data portability

To exercise your rights, please contact us at [email protected].

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8. Security

We implement industry-standard security measures, including encryption, access controls, and regular audits to protect your information. However, no system is 100% secure.

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9. Cookies and Tracking

Our websites and platforms may use cookies and similar tracking technologies to enhance functionality and analyze usage. You may manage your cookie preferences through your browser settings.

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10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.

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11. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on our website with the “Effective Date” indicated.

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12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

SolarisTech LLC
Email: [email protected]
Governing Law: State of Delaware, United States